Sector
Transport: from booking to real-time information
Passenger transport services are covered by the European Accessibility Act: websites, apps, e-ticketing and real-time information must be accessible.
Your challenges
What makes accessibility demanding in your sector
Dynamic content
Timetables, disruptions, platforms: information that changes must be announced to screen readers.
Complex bookings
Choice of route, seat, options, assistance for passengers with reduced mobility: long journeys to make smooth.
Multiple channels
Website, app, kiosks, confirmation emails: the experience must be accessible everywhere.
Scope
What we audit for you
Every item is tested by an auditor with a disability, using their own assistive technologies.
- Journey search and booking
- E-tickets and boarding passes
- Real-time passenger information
- Assistance requests
- Mobile apps
Recommended solutions
The audits that fit your situation
Frequently asked questions
Do you audit kiosks and terminals?
Our core business is digital (websites, apps, documents). For physical terminals, contact us: we look at every request.
Take action
Have your digital services audited by the people who use them.
Describe your scope in a few questions. We will come back to you with a tailored proposal.