Sector
E-commerce: stop losing customers at checkout
E-commerce is one of the services covered by the European Accessibility Act. Beyond the obligation, every blocker in your checkout is a lost sale.
Your challenges
What makes accessibility demanding in your sector
Long journeys
Search, filters, product page, basket, delivery, payment: a single obstacle is enough to make someone abandon a purchase.
Third-party components
Search engines, payment modules, chat, customer reviews: we also audit what you did not build yourself.
An obligation since June 2025
E-commerce services must meet the EAA accessibility requirements, except for microenterprises.
Scope
What we audit for you
Every item is tested by an auditor with a disability, using their own assistive technologies.
- Search, filters and product listings
- Product pages, variants, media
- Basket, checkout and payment
- Account creation and login
- Order tracking, returns, customer service
- Transactional emails
Recommended solutions
The audits that fit your situation
Frequently asked questions
My site runs on Shopify, WooCommerce or PrestaShop: can you handle it?
Yes. We audit the site as your customers experience it and tailor our recommendations to your platform, theme and apps.
Take action
Have your digital services audited by the people who use them.
Describe your scope in a few questions. We will come back to you with a tailored proposal.